Policy
Shipping & Delivery Policy
How memberships and referral rewards reach you.
Memberships & coupons
- MyArea Plus sells digital memberships. There are no physical goods involved in a membership purchase.
- Your membership activates immediately once payment is confirmed, and coupons become available in your account straight away.
- Coupons are redeemed in person at the partner outlet by scanning the outlet barcode or entering the outlet PIN. Nothing is posted to you.
- If a payment succeeds but your membership does not activate, contact customer care and we will resolve it.
Referral gift rewards
- Rewards redeemed with MAP Coins from the referral gift catalogue are physical items.
- These are dispatched to the name, phone number and address you provide when you redeem the gift.
- Please make sure your delivery address is complete and correct — we cannot re-dispatch a gift sent to an incorrect address.
- Delivery timelines depend on the item and your location. Customer care can share the current status of a gift claim.
For review: the previous website's shipping page mistakenly showed the refund policy, so this text was written fresh to match how delivery actually works. Please confirm the wording before launch.